Siri Won’t Recognize Contacts: Solved

by Narendra

Siri Won’t Recognize Contacts: Several people have had problems with Siri. More specifically, people have said that Siri no longer recognizes their contacts, so they can’t use Siri to call or text those contacts. Some iCloud Contacts users have said that they have this problem. And lastly, people who use an iPhone, iPad, Apple Watch, or AirPods may have this problem.

Using Siri, you can call your iPhone or iPad contacts or send them text messages (and iMessages).

Siri may not always work the way you want it to. Do you also have this trouble? Then you should read this. This article shows you how to fix Siri if it won’t let you call, text, or email your contacts.

Please try each of the following steps before moving on to the next to see if your Siri problem is fixed:

Check the Apple system status page before you do anything else. This page will tell you if there are problems with Siri or iCloud Contacts. If there are outages, Siri might not work for a little while.

1. Turn off and on your iPhone

If you have an iPhone X with iOS 11 or later, press and hold the power button (on the side or top) and the volume up (or down) button until the power off slider appears. Then slide the bar. Wait one minute for your device to turn off completely. Then hold down the power button until you see the Apple logo.

Other iPhone models: Press and hold the power button (on the side or on top) until you see the power off button, then move the slider. Wait one minute. Then press and hold your device’s power button to turn it on.

Make sure your iPhone is connected to the Internet by using a Wi-Fi or cellular network that is available. Siri will say “Siri Not Available” if it can’t connect to your phone at all. If your connection is bad, Siri may say things like “One moment” and take a long time to respond. This is probably not the cause of your problem, but you might want to check it out anyway.

Turn your iPhone’s Airplane Mode on, wait 1 minute, and then turn it off.

  1. If you want to use Wi-Fi, make sure you are close to your router.
  2. If you can, try to connect to something else.
  3. Turn on your Wi-Fi router again. Unplug the power supply and wait one minute before plugging it back in.
  4. Reset network settings by going to Settings > General > Reset > Reset Network Settings. As the name suggests, this will delete all of your network settings, including Wi-Fi, Bluetooth, and so on.

Upgrade your iPhone

Go to Settings > General > Software Update to see if there are any updates. And if there is a new version, click Download and Install and then follow the instructions on the screen.

Make sure Siri’s Contacts are turned on

  1. Go to Setting on your device.
  2. Tap Siri & Search.
  3. Find Contacts by scrolling down.
  4. And make sure all the lights are on.

Turn iCloud Contacts off, and then back on

Please keep in mind that even if you turn off iCloud Contacts, you can still see your contacts on your other device or on Still, you might want to make a copy of your contacts before turning this off, just in case. How to do it:
Open Contacts on your Mac and click All Contacts.

File > Export > Export vCard. And save it to your computer.

You can also do this on if you don’t have a Mac. Open a web browser, go to, sign in with your Apple ID and password, click Contacts, click the settings icon, and then click Export vCard.

Tap Settings > [your name] > iCloud > and turn off Contacts on your iPhone. You will be asked if you want to “Keep on My iPhone” or “Delete from My iPhone.” Choose Remove from My iPhone. Then start it up again.