Several users have reported that the shift key does not work on Mac. This problem could occur for a variety of reasons. But don’t worry, we’ve compiled a list of all the working solutions to the shift key problem on a Mac keyboard in this article. So, without further ado, let us get started.
- Nothing happens when you press the shift key.
- The shift key occasionally responds and occasionally does not.
One of the most important keys on any computer is the shift key. I also use it frequently.
When the shift key does not work properly, it is usually due to a hardware issue. If this is the case, the problem can most likely be resolved by replacing the entire keyboard or the shift key. However, a software issue could be the cause, and you can resolve a non-functioning shift key on your Mac by following the steps below.
Simply restart your Mac before proceeding. It is simple and may solve your problem, so it is worth a shot.
Make use of the Accessibility Keyboard.
If the shift key is not working at all, you should enable the Accessibility Keyboard and use its shift key until the problem is resolved. We’ve narrowed down your issue. This will allow us to determine whether this is a hardware issue. If the shift key on the Accessibility Keyboard is also not working, a hardware defect can be ruled out. If this is the case, proceed with the steps below. Accessibility Keyboard can be enabled by going to System Preferences > Accessibility > Keyboard > Viewer, then selecting Enable Accessibility Keyboard.
If your problem is a hardware issue, your Mac may need to be repaired. You have several options:
You can schedule an appointment with a Genius Bar and bring your device to an Apple Store.
You can visit an Apple Authorized Service Provider with your device.
Please keep in mind that Apple provides a free Keyboard Service program for eligible MacBook, MacBook Air, and MacBook Pro keyboards. You can learn more about this issue and see if your computer qualifies by clicking here.
Update
Update your Mac so that it has the most recent version of macOS. Go to System Preferences > Software Update to update your Mac. If an update or upgrade is available, select Update Now or Upgrade Now. Then, as instructed on the screen, proceed.
Turn off Siri.
Siri appears to be the source of this shiftkey problem. This problem is more likely to occur when Siri freezes. To resolve this, force-quit Siri, and shift will resume working. Here’s how it’s done:
- Launch Activity Monitor (Applications > Utilities) on your Mac.
- Locate Siri.
- Select Force Quit from the Stop (X) menu.
Secure Mode
To resolve this issue, boot into Safe Mode. This problem can be resolved by simply restarting your Mac in Safe Mode. Here’s how it’s done:
If you don’t already know, determine whether you’re using an Intel-based Mac or an Apple-based Mac. Go to the Apple menu > About This Mac and select the Overview tab. Then take the following steps:
Turn off your Mac, restart it, and immediately press and hold the Shift key until you see the login screen.
Turn off your Apple silicon Mac. Hold the power button down until the startup options screen appears. Choose your startup disk. While clicking “Continue in Safe Mode,” hold down the Shift key.
- Launch your Mac.
- Does your shift key still work?
- Restart your computer.
- Re-test your keyboard.