PS5 Error 0x00000023 : Solved

by Sourabh

Madden 23 PS5 Error 0x00000023: The game is now available on the PlayStation 5, PlayStation 4, Xbox One, Xbox Series X and Series S, and Microsoft Windows. You’ve come to the right place if Madden 23 crashes or PS5 Error 0x00000023 on your PlayStation 4 or PlayStation 5.

Madden 23 players have trouble with the game starting up or crashing while playing on PCs and all other gaming consoles. There are also reports that the crash at startup is also happening on the PlayStation 4 and PlayStation 5 consoles.

Why Does Madden 23 Show PS5 Error 0x00000023?

When we hear the word “crashing,” the first thing that comes to mind is “game crash.” Well, it’s not a game crash, but rather an error that happens while you’re playing. It could be caused by many things, such as a virus or broken hardware. But this kind of mistake can also be caused by other things. So, how do we fix the PS4 and PS5 games when they crash?

  1. Update an Old Game
  2. PS4 is too hot
  3. faulty hardware or software that is out of date
  4. Hard drive problem
  5. Disc is dirty or can’t be read
  6. Random PS4 bug
  7. Software bug
  8. Poor connection to the Internet

Madden 23 PS5 Error 0x00000023 Solutions

Check System Updates

Before trying any other workarounds, you should check to see if the PlayStation 4/5 has any system updates. A system build that is too old can sometimes cause more than one problem.

  1. Go to the PlayStation console’s Settings menu.
  2. Choose Update System Software > Make sure to check for updates and then follow the instructions on the screen to finish the process.
  3. Once you’re done, restart the system for the changes to take effect.

Delete Saved Game Data (PS4/PS5)

Yes, corrupted or missing game data can also make the PlayStation crash for many different reasons. We suggest that you delete the saved game data on your PS4 or PS5 to find out what’s wrong.

  1. Select Storage from the Settings menu.
  2. Select Data Saved > Choose Madden 23 .
  3. Press the controller’s Options button, then choose the saved game files (one or multiple).
  4. To finish a task, you need to hit Delete and confirm it.
    Once you’re done, restart the console for the changes to take effect.

All of the Madden 23 game data that was saved locally on your PlayStation will be erased. But don’t be afraid. Since you’re online, everything you’ve saved will be there.

This should fix the problem where Madden 23 crashes on PS4 and PS5 consoles.

Rebuild Database (PS4/PS5)

You can quickly fix any problems or errors on your PlayStation console by rebuilding the database. To do so:

  1. Turn off your console for good. Unplug the console’s power cable and wait about 2–3 minutes.
  2. Now, connect the power cord and turn it on. The system will automatically clear the Cached Data.
  3. Check the Madden 23 game to see if this problem has been fixed. If not, read on for the next steps.
  4. Now, press and hold the PlayStation’s Power button until you hear two beeps. [After seven seconds, the second beep will sound.]
  5. The console will start up in Safe Mode. Connect the controller to the USB port on the console and press the PS button on the controller.

Next, a choice called “Rebuild Database” will appear.
Choose Rebuild Database, and then confirm the job.
Depending on how much data is on the hard drive, it could take a while. Have some patience.

When you’re done, just restart the system as usual.

Reinstall Madden 23

If the Madden 23 game keeps crashing, you should make sure to uninstall and reinstall it on the console. It should make things better. To do so:

  1. Go to Settings, then choose Storage.
  2. Choose Madden 23 from the list of games, and then press Delete.
  3. Once the game is gone, you can download it from the store and install it again.
  4. This method might help you fix Madden 23 Crashing on PS4 / PS5 Consoles.

Restart the Console

If none of the workarounds help you, try putting your console back to factory settings to see what’s wrong.

  1. Go to the PlayStation console’s Settings menu.
  2. Select the “Initialization” tab, then choose “Initialize PS4” or “Initialize PS5”.
  3. Choose “Full” from the next page.
  4. Now, your PlayStation 4/5 will start to wipe itself automatically to get back to the factory settings. 5. Depending on how much data is already on the storage, this process could take a few hours.

Start up the console and router from scratch

If there is a temporary problem with how the PS console and Sony servers talk to each other, the data packets may not be parsed correctly on the console or its servers. This could cause the Madden 23 Something Went Wrong. In this case, you might be able to get rid of the playstation store not working by giving the PS console and router a cold restart.

  1. Put the console and router to sleep.
  2. Then, unplug both the console and the router from their power sources and remove all the networking cables from the router.
  3. Now wait 5 minutes, and then plug the Internet cable back into the router.
  4. Then connect the LAN cable to the console again (if LAN connection is used on the console).
  5. Now plug the router’s power cord back in and turn it on.
  6. Once the router is turned on properly, turn on the PlayStation and see if the playstation store not working is gone.

Change the PlayStation’s DNS settings

If the network’s DNS servers can’t translate the web addresses of the Sony servers quickly enough, the playstation store not working could happen. In this case, changing the PlayStation’s DNS settings might fix the error Madden 23 Something Went Wrong.

Open Network from the PlayStation Settings menu

  1. Now click Setup Internet Connection and choose LAN or Wi-Fi for the type of connection.
  2. Then go to Custom and set the IP Address field to Automatic.
  3. Now, choose “Do Not Specify” for the DHCP Host Name field and “Manual” for the DNS field.
  4. Then choose how to set the following DNS values:
  5. Now set MTU Settings to Automatic and Proxy Server to Do Not Use.
  6. Then, click Test Internet Connection. After the test is done, check to see if the error Madden 23 Something Went Wrong is gone.

Check the servers of PlayStation Network

When you get the playstation store not working on your PS4 or PS5, the first thing you should do is check the status of PSN. Sony’s team does maintenance on their servers from time to time to make sure everything is running smoothly on their end.

You can check the status of PSN’s servers by going to the status page for Playstation.

If PSN’s services aren’t working right now, all you can do is wait until their team fixes the problem.

Report the Problem to PSN

If none of the above solutions worked, the problem might be with PSN, even if it’s not listed on their website.

In this case, we suggest that you go to Playstation’s official website and talk to their customer service about the error message you’ve been getting when you try to access the Playstation Network.

On the other hand, if there’s nothing wrong with PSN’s servers, you can try the rest of the methods below.

Let the process run its course. Make sure to restart the system when you’re done.

Guys, that’s it. We think this guide helped you out. If you have more questions, you can post them below.