Paramount plus not working on Roku: This guide has a number of quick fixes and solutions for when the Roku Paramount+ app freezes, crashes, or doesn’t play movies and TV shows as it should. You’ll also find some tips for making the Paramount+ app run faster and a couple of ways to fix a slow or broken internet connection.
The changes on this page are for the version of the Paramount+ app for the Roku.
Why Does Paramount plus Keep Freezing and Crashing?
When the Paramount+ app on a Roku keeps freezing and crashing, it’s usually because the app or operating system is out of date, the app installation is broken, there isn’t enough space on the Roku, or the internet connection isn’t good enough.
Users of the Roku Paramount+ often have problems because the Roku model doesn’t support 4K media, they use the wrong account information, or they open the wrong app when looking for movies and TV shows to watch.
How Do I Fix the Paramount+ App on My Roku?
If the Paramount+ app on your Roku isn’t working right, there are a number of tried-and-true ways to fix it.
Use the right information to log in: Paramount+ has its own account system that is completely separate from any other services you might use on your Roku.
Check to see if your Roku tv can handle 4K. If you can’t get 4K content to play in the Paramount+ app, make sure your Roku is a model that can handle 4K.
Even when used with a 4K TV, many older Roku models can only play 1080p HD videos.
Use the Paramount+ app, don’t forget. When you sign up for Paramount+, you can only watch content in the Paramount+ app. You can’t watch it anywhere else on your Roku or through other streaming services.
Don’t use the Paramount+ app anymore. Sign out and then sign back in to the Paramount+Roku app.
Check your Wi-Fi connection to the internet. Check your Wi-Fi with a different device and another Roku app. This is probably why media won’t stream in the Paramount+ app. If it’s slower than usual or doesn’t work at all, this is probably why.
Start up your router or modem. If your internet connection is broken or slow, restart your main router to make a new connection to your internet provider.
Turn on your Roku again. Like restarting a computer, restarting a Roku streaming stick can fix most problems, like an app crashing or a black screen. To do this, use your remote to press Select and Play until the restart starts.
Check for app and OS updates for your Roku Your apple tv or the Paramount+ app might need a new version to work right.
Clear the cache on the Roku. This frees up space on your Roku, which helps it run faster and more smoothly.
Remove the other apps from your Roku. There may be too many apps on your Roku, causing the Paramount+ app to crash or freeze.
Put the Roku back to how it was when it was made. This is usually the last thing to try, but it’s a very good way to fix bugs because it puts the streaming stick back to the way it was when it was brand new.
Does Paramount+ Work With a Roku?
Yes. The Roku is fully compatible with the Paramount+ streaming service, but you may need to download the official app from the app store.
After you’ve downloaded and set up the Paramount+ app on your Roku, all you have to do is open it and sign in with your Paramount+ account information. If you don’t have an account, you can make one by clicking Sign Up on the app’s first screen.
To work, Paramount+ needs both an active subscription and a steady internet connection.