Microsoft authenticator app not working: Solved

by Kirti Rajput

Are you having trouble with the Microsoft authenticator app? Does your Microsoft authenticator app not working? Or the Microsoft authenticator app crashes, or the Microsoft authenticator app won’t load, or there’s a problem logging in to Microsoft authenticator. Don’t worry, you’re not on your own.  A lot of people have the same problem.

In this article, we’ll explain why the Microsoft authenticator app isn’t working and how to fix it.

Why is Microsoft authenticator app Not Working?

Several things can cause the Microsoft authenticator app to stop working, such as:

  1. The Microsoft authenticator app may have a glitch or bug, or the Microsoft authenticator server may be down.
  2. You’re using VPN on your phone.
  3. You have put your phone into “low data mode.”
  4. The app hasn’t been updated in a long time.
  5. You haven’t gotten rid of the app’s cache.
  6. Your Wi-Fi or cell phone data isn’t working right.

How to Fix “Microsoft authenticator app Not Working”?

Wait until Microsoft authenticator fixes the problem

If Microsoft authenticator isn’t working, it’s likely that there’s a bug or glitch in the Microsoft authenticator app or that the Microsoft authenticator app server is down. The Microsoft authenticator team is aware of the problem and is working to fix it.

In this case, you can’t do anything, so just wait until the Microsoft authenticator team fixes the bug or the Microsoft authenticator server comes back online.

Switch between Wi-Fi and cellular data.

Switch between Wi-Fi and mobile data to see if the problem with the Microsoft authenticator app has anything to do with your connection. If you have a different experience, we suggest you talk to your service provider to find out more.

So, check out how fast your internet is. Turn your phone’s data on and off, or check your router if you’re using WiFi.

Also, try switching from your phone’s network to WiFi or from WiFi to your phone’s network.

Clear Microsoft authenticator app Cache

When the Microsoft authenticator app has a problem, most of the time clearing the app cache will fix the problem.

So, Clearing the Microsoft authenticator app cache will fix the problem. To clear the cache of the Microsoft authenticator app,

If you have an Android, Click on settings >> Find Microsoft authenticator app, then click >> on it. Click “Clear Cache.” The cache for Microsoft authenticator app will be cleared.

Users of the iPhone, Go to settings on your iPhone >> Go to General >> Find Microsoft authenticator app, then click >> on it. Tap iPhone Storage >> Click the “Offload App” button >> Install the Microsoft authenticator app once more.

Check if the Microsoft authenticator app still works after you’ve cleared the cache.

Note: Depending on the software version and phone model, the screens, settings, and steps you can use to clear cache may be different.

Delete and Reinstall Microsoft authenticator app

To fix a problem with the Microsoft authenticator app, delete it and then reinstall it. Sometimes you can fix a problem with the Microsoft authenticator app by uninstalling and reinstalling it.

So, first remove the app from your phone, then reinstall it and see if the Microsoft authenticator app works.

If the Microsoft authenticator app still doesn’t work, try to fix it in other ways.

Update Microsoft authenticator app to Latest Version

To fix a problem with the Microsoft authenticator app, you need to update it to the latest version, because sometimes the old version doesn’t work right.

If your version of the Microsoft authenticator app is out of date, it might not work right.

Also, updating the Microsoft authenticator app to the latest version will fix any bugs that the bereal support team knew about.

You can also set the app to automatically update, which will make sure it always has the latest version and is bug-free.

Find out if your phone is compatible with the Microsoft authenticator app

If the Microsoft authenticator app doesn’t work on your phone, check to see if your phone is compatible with it.

If your phone doesn’t work with the Microsoft authenticator app, use another phone that does. The Microsoft authenticator app will work fine, and the problem will be fixed.

Disable VPN

If you have a VPN on your phone and have it turned on when you try to use the Microsoft authenticator app, it may not work.

So, to fix the problem with the Microsoft authenticator app, turn off the VPN on your phone and then see if the Microsoft authenticator app works.

Restart Your Device

If none of those work, the problem might be with your device and not the Microsoft authenticator app. So, quit the Microsoft authenticator app and turn your device back on.

After the device is turned off and on again, Microsoft authenticator app will work fine.

Conclusion

To fix a problem with the Microsoft authenticator app, make sure your internet connection is stable, clear your cache, and update the Microsoft authenticator app to the latest version. This will solve the problem, and the Microsoft authenticator app will work as it should.

On the other hand, there could be a bug or glitch in the Microsoft authenticator app. In this case, you should wait until the bug is fixed by the Microsoft authenticator team.

After that, update the Microsoft authenticator app to the most recent version, if one is available, and it will work just fine.

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