Elden Ring Failed to Acquire Parental Control Information Error Explained: The Failed to Acquire Parental Control Information error in Elden Ring has been giving PlayStation players a lot of trouble lately. But they aren’t the only ones this can happen to.
So, in this guide, we’ll tell you what’s causing this problem right now and what you can do to fix it. Let’s start right away.
Elden Ring Failed to Acquire Parental Control Information Error Explained
If you’re getting the “Failed to Acquire Parental Control Information” error in Elden Ring, you’re one of the many, many people who have been affected by the current PSN server failure.
As we say in our article “Is PlayStation Down? Check the PSN Status guide. The problem is affecting a lot of people, and Sony hasn’t said anything official about it.
I think that a lot of people are working hard to fix it. You can keep track of what’s going on by checking the PlayStation Network Service Status page every so often. You can also follow the Ask PlayStation Twitter account, which is like a support page. You can’t do anything else.
So, that’s why Elden Ring on the PlayStation gives you the error “Failed to Acquire Parental Control Information.” But if it happens on a PC, there is a way to fix it.
Press the Windows key to open the Settings menu, then go to Network & Internet from there. From there, right-click your network and choose “Change Adapter Options.”
Then click Internet Protocol Version 4 (TCP/IPv4) after clicking Properties. Figure out the DNS “area.” Type 184.108.40.206 in the “Preferred DNS Server” field and “220.127.116.11” in the “Alternate DNS Server” field.
To use the changes, click OK. After that, just restart the game, and everything should be back to normal. Thanks to Sidewinder0 on Reddit for this fix. I would add that if you don’t know much about changing DNS settings, make sure you know what you’re doing.
As soon as you start exploring the world of Elden Ring, you will learn that your character needs to be ready for different tasks. During your adventures, you’ll need to learn how to use Ashes of War, how to use two-handed weapons, or how to use magic spells.
You can also find a hostile NPC named Sellen who won’t let you see her shop, an invisible man hiding in a bush, or a big turtle with a bell that lets you copy some very important items.