Eduroam Not Working : Solved

by Ekta

Eduroam Not Working : Hey, young tech enthusiasts! If you’re a student navigating the world of campus Wi-Fi, you’ve probably encountered the term “Eduroam.”

It’s that magical network that connects you to Wi-Fi not only at your university but at various institutions worldwide. But what do you do when this trusty network hits a snag? Don’t fret; we’re here to unravel the “Eduroam not working” issue in a way.

What Is Deciphering Eduroam ?

Before we dive into solutions, let’s demystify what Eduroam really is. Eduroam, short for “Education Roaming,” is like a golden key for Wi-Fi access in the academic world.

It’s a secure wireless network that not only connects you to your own university’s Wi-Fi but lets you roam seamlessly to other educational institutions worldwide.

You set it up once, and then you’re free to move from one Eduroam-enabled campus to another without a hiccup.

Common Culprits Behind Eduroam Hiccups

Now, let’s unveil why your dependable Eduroam might be acting up:

Check Your Login Credentials:

  • Your username and password may be the villains. Make sure they’re correct and haven’t changed recently.

Troubleshoot Your Wi-Fi Adapter:

  • Sometimes, your computer’s Wi-Fi adapter can be a troublemaker. Ensure it’s active, enabled, and not in airplane mode.

Battling Network Congestion:

  • Eduroam can get crowded, especially during peak hours. When everyone’s streaming and downloading, it might slow down or refuse to connect.

Mastering Security Settings:

  • Your device’s security settings might not align with Eduroam’s requirements. Adjust them accordingly.

Reconnect for a Quick Fix:

  • Sometimes, forgetting the network and reconnecting can work wonders.

Seek IT Support:

  • When all else fails, the IT support team is your lifeline.

Eduroam Not Working : Solutions

Check Your Login Credentials

If your Eduroam is acting up, the first stop is to double-check your credentials. Verify that your username and password are accurate, and ensure your account is still active. If you’ve recently updated your password, make sure to update it in your device’s Wi-Fi settings as well.

Troubleshoot Your Wi-Fi Adapter

Your computer’s Wi-Fi adapter is like its “Wi-Fi antenna.” Ensure it’s powered on, enabled, and not in airplane mode. Sometimes, a simple toggle of this switch can resolve the issue. If your computer has a physical Wi-Fi switch or function key (like F2 or F12) to enable Wi-Fi, ensure it’s in the ‘on’ position.

Battling Network Congestion

Eduroam can be a bustling place, especially during class hours or when everyone hits the library for study sessions. When the network is overloaded with users, it might slow down or refuse connections. Consider waiting for less busy times or finding a less crowded spot on campus.

Mastering Security Settings

Eduroam has specific security protocols. Ensure your device’s security settings align with Eduroam’s requirements. You might need to configure your security settings or authentication method following your institution’s guidelines.

Reconnect for a Quick Fix

Sometimes, Eduroam just needs a little nudge to wake up. Try forgetting the network on your device and then reconnecting. Here’s how to do it:

For Windows:

  1. Access Wi-Fi settings.
  2. Find and click on “Eduroam.”
  3. Click “Forget.”

For Mac:

  1. Navigate to System Preferences.
  2. Select Network.
  3. Click on Wi-Fi, then click “Advanced.”
  4. Locate and remove “Eduroam.”

Afterward, reconnect to Eduroam as if you’re setting it up for the first time. This can often refresh your connection.

When all else fails and you find yourself in Eduroam limbo, it’s time to summon the IT support team. These tech wizards are your superheroes in these situations. They’re the experts who can dive deep into the technical intricacies to get you back online.


In a world where Wi-Fi is the lifeblood of your academic journey, Eduroam plays a vital role. When it’s not working as expected, it can be a frustrating experience.

However, by understanding Eduroam, identifying common issues, and following the troubleshooting steps we’ve outlined, you’ll be well-equipped to overcome any connection obstacles.

So, remember, when Eduroam decides to take a breather, you can handle it like a pro. Check your credentials, fiddle with your Wi-Fi adapter, consider network congestion, configure security settings, and don’t forget to refresh your connection by reconnecting. And when all else fails, IT support is your beacon of hope.