Could Not Activate iPad Because Activation Server is Unavailable

by Kirti Rajput

You might not be able to activate your iPad during the setup process when you first buy it or after you wipe it clean. This is what the message says:

Could Not Activate iPad. Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support

Most of the time, this process of activation is easy and quick. But sometimes problems can happen. I’ll tell you how to fix this problem in this article. It looks like this problem could happen with different iPad models, like the mini, Air, and Pro.

Check your connection

So you’ve made sure Apple’s servers are up and running, but you still can’t get your iPad to work. There could be something keeping your iPad from connecting to the Apple Servers. Here are a few suggestions:

  1. If you are connected to the Internet through your cell phone, switch to Wi-Fi. If that doesn’t work, if you can, try a different Wi-Fi connection.
  2. If you have a firewall, antivirus software, or something similar, turn it off and try again.
  3. Turn on your Wi-Fi router again. Take it off the power source, wait 30 seconds, and then plug it back in. Wait a few minutes after reconnecting to make sure your router is fully running and all its lights are on, and then try your iPad again.

Check Apple servers

As the error message says, it’s possible that the Apple Activation servers are down, so your iPad couldn’t reach them.

Go to the Apple System Status page to find out if the servers are running or not (Apple System website). As you can see in the picture below, look for the iOS Device Activation option.

If this has a green dot, it means that Apple Servers are up and running. Check the next step if this is the case. But sometimes, there may be problems with the servers that do the activation.

If there are problems, the System Status page will let you know what is going on. You can also find out when Apple plans to fix it. If this is the case, just wait, come back to this page, and try to set up your iPad again when the servers are up and running.

Restart your iPad

Try again after you force-restart your iPad. Here’s what you can do:

If your iPad has a Home button, press and hold the top-mounted Power button and the Home button at the same time until the Apple logo appears, then let go of the buttons. Ignore the slider that says “off.”

If your iPad has Face ID or Touch ID in the top button, press and release the Volume Up button, then press and release the Volume Down button, and then press and hold the Top button until the Apple logo appears.

Connect your iPad to your Mac or PC

If you’re still having trouble, connect it to your PC or Mac and do the following:

  1. Make sure your Mac has the most up-to-date version of macOS. Go to System Preferences > Software Update to see if there is an update.
  2. Make sure your PC has the latest version of iTunes if you have one. Read this information to find out how to update iTunes.
  3. Make sure your PC or Mac can access the Internet.
  4. Connect your iPad to your computer using the cable that came with it.
  5. If you have a Mac, you can see your iPad in the Sidebar of Finder, and if you have a PC, you can see it in the top left corner of iTunes.
  6. The iPad will be found by your computer. If you see a message that says Set up as New or Restore from Backup, your iPad is activated and you can continue setting it up and using it.
  7. If you see a message that says activation information was invalid or that activation information could not be gotten from the device, this means that your iPad could not be activated. In this case, you can use Recovery Mode.