Can’t Choose Tavern Pass Level 100 Hero Portrait Skin Reward in Hearthstone

by Ami Dalsania

You should remember that you are not the only person with this annoying problem. Since its release in November 2020, the Tavern Pass Rewards Track has been the main place for players to collect rewards, such as cards and cosmetic items.

And when it comes to cosmetics, hero skins (Hero Portrait) are by far the most popular ones. Read on to find out why you can’t select the Level 100 Hero Portrait prize in Hearthstone Murder at Castle Nathria Tavern Pass.

Can’t Choose Tavern Pass Level 100 Hero Portrait Skin Reward in Hearthstone

The Madness at the Darkmoon Faire patch added the Tavern Pass to Hearthstone. It has both free and paid Reward Tracks. Both have nice rewards, but the Tavern Pass, which you can buy, gives you premium Hero skins, golden epic and legendary cards from the latest expansion, and more.

The regular Tavern Pass can only be used up to Level 100. This is where you choose one of the base hero skins from the free Rewards Track.

On the premium side of the Rewards Track, you can choose between one of the three special Hero Skins. Some players are having trouble getting their Murder at Castle Nathria Tavern Pass Level 100 Hero Portrait Skins, which is unfortunate.

Let’s not beat around the bush here: the Tavern Pass Level 100 Hero Portrait bug has no fix at the moment. It’s a bug that first showed up in the Murder at Castle Nathria Tavern Pass.

Many players have reported it on the official forums and the Hearthstone subreddit. It happens in both the mobile game and the PC game. It won’t help to start the game over or log in and out. The only good thing is that the developers know about this issue. They said this about the problem in the most recent patch notes:

“The team knows that some players can’t get the Hero Skin at the end of the Rewards Track. The problem should be fixed in Patch 25.0, when players will be asked to choose their Hero Skin when they log in, says the list of known issues for Patch 24.6. So, the Level 100 Hero Portrait bug probably won’t be fixed until Patch 25.0 (early December).