A Plague Tale Innocence not loading: Solved

by Narendra

“A Plague Tale: Innocence,” an action-adventure game with a strong female lead that was made by Asobo Studio and Focus Entertainment, came out in 2019. The PC version of the game has gotten a lot of good reviews on Steam, but it also seems to have some problems that we can’t deny, just like other games. Several online reports say that some people are having trouble with A Plague Tale: Innocence not loading.

Now, if you also have this problem, make sure to follow this troubleshooting guide in order to fix it. Well, A Plague Tale Innocence not loading or not being able to start a game has been a common problem for PC gamers for a few years now. No matter what game you’re playing or how your PC is set up, there’s a good chance that you could run into this problem at any time.

Why is A Plague Tale Innocence not loading?

When it comes to not loading at startup, it’s possible that your game files are incompatible with the system or hardware in some way. You may also experience crashes in addition to lags, stutters, frame drops, graphical glitches, etc. Most of the time, the possible reasons are the same, but it could be because of the type of problem. Your PC might stop being able to run the game correctly, which is another reason for sure.

There could also be corrupted or missing game files, an old version of the game, an old game client, old or missing graphics drivers, an old version of Windows, problems with DirectX, problems with overlay apps, problems with corrupted disk data, and more. While problems with background processes, antivirus software, Windows Firewall, startup apps, Microsoft Visual C++ Redistributables, and other things can cause a PC to crash, they are not the only ones.

A Plague Tale Innocence not loading

We were able to come up with a couple of ways to get around the problem that should be helpful. Make sure to try each solution one at a time until the problem is fixed. Most of the time, the problem can be fixed with a common and pretty simple workaround. So, even if a method seems simple, don’t skip it. Let’s get started without further ado.

Check System Requirements

First of all, you should double-check to see if the PC configuration meets the game’s system requirements. If the PC hardware isn’t compatible, make sure the old hardware is updated. There is a good chance that your PC configuration will become old or not meet your needs. The system requirements are listed below for your convenience.

Minimum Requirements:

needs a 64-bit operating system and processor
OS: Windows 7/8/10 (64 bits)
Processor: Intel Core i3-2120 (3.3 GHz)/AMD FX-4100 X4 (3.6 GHz)
8 GB RAM = Memory
Graphics: GeForce GTX 660 or Radeon HD 7870, 2 GB
Storage: 50 GB available space

Recommended Requirements:

needs a 64-bit operating system and processor
OS: Windows 7/8/10 (64 bits)
Processor: Intel Core i5-4690 (3.5 GHz)/AMD FX-8300 (3.3 GHz)
16 GB RAM = Memory
Graphics: GeForce GTX 970 or Radeon RX 480, 4 GB
Storage: 50 GB available space

Turn off optimizations for Fullscreen

It looks like turning off the option to optimize for fullscreen did work for some users. To do so:

  1. Open the launcher for Steam. Select Library.
  2. Right-click “A Plague Tale of Childhood” > Select Manage.
  3. Choose Browse your own files > Go to where you installed A Plague Tale: Innocence.
  4. Right-click on APlagueTaleInnocence.exe > Choose “Properties.”
  5. Click on the tab that says “Compatibility.” Tickmark To make it work, turn off fullscreen optimizations.
  6. Once you’re done, click “Apply” and “OK” to save your changes.

Run the game file as administrator

It’s also best to always run the game executable file as an administrator on a Windows PC, so that the User Account Control (UAC) can let you do everything you need to do. The system might think that you are trying to run the game without permission. This only needs to be done once for each game. To do this, make sure to follow the steps below:

  1. Right-click on the shortcut file for A Plague Tale: Innocence.exe on your computer.
  2. Now, choose Properties and click on the Compatibility tab.
  3. Make sure to check the box next to Run this program as an administrator by clicking on it.
  4. Click on Apply and select OK to save changes.
  5. You can now just double-click the exe file for the game to start it.
  6. After that, you can do the same steps for your game launcher (like Steam or Epic Games Launcher), which is used to run the game. So, you are also letting the UAC access the game launcher.

Update your video card drivers

You should check to see if your Windows PC’s graphics driver needs to be updated and install the most recent version to make sure you don’t need to install an update. When a graphics driver is old or missing, it can cause problems with how well graphics-intensive programs work. So as to:

  1. When you right-click on the Start Menu, the Quick Access Menu will appear.
  2. To open the interface, click on Device Manager in the list.
  3. Now, double-click on Display adapters to make it bigger.
  4. Then, to bring up the context menu, right-click on the name of the dedicated graphics card you’re using.
  5. Next, click on Update driver and then choose Search automatically for drivers.
  6. The system will check on its own to see if there is an update.
  7. If there is a new version available, it will automatically download and install it.
  8. Once you’re done, you’ll need to restart your PC for the changes to take effect.
  9. If you can’t find any updates, go to the official website for your graphics card and look for the latest update there. If there is a new version, just download the file to your computer and install it. No matter what kind of graphics card you have, you should go to the link below.

Nvidia GPU, AMD GPU, and Intel GPU 5

A Windows OS build that is too old can sometimes cause bugs, slowdowns, app crashes, and more. The most recent version may have new features, bug fixes, improvements, the most recent security patches, and so on. So as to:

  1. To open the Windows Settings menu, press the Windows and I keys together.
  2. Click Windows Update in the list on the left, and then click “Check for updates.”
  3. If a new version is available, you should choose Download and Install.
  4. Wait for the process of updating to be done.
  5. Once you’re done, restart your computer for the changes to take effect.
  6. Then run the A Plague Tale: Innocence game to see if the problem with it crashing is still bothering you.

Look for updates that are optional

Follow the steps below to check for optional updates as well. Some device driver updates and security patch updates may be in a different section.

  1. To open the Windows Settings menu, press the Windows and I keys together.
  2. Click Windows Update in the list on the left > Click on More Advanced.
  3. Now, scroll down a little and look for the section called “Additional options.”
  4. Click on Updates that are optional > Whenever an update is available, make sure to choose it.
  5. Click on Download and install > Once the update is done, open the system again.

Change to a separate GPU

You should also make sure that the dedicated GPU, not the built-in HD graphics, is being used on your Windows computer. To do so:

For Nvidia GPU:

  1. To open the context menu, right-click on the desktop screen.
  2. Now, click on the Nvidia Control Panel to open it.
  3. Go to 3D Settings, then choose Manage 3D Settings.
  4. Open the Program Settings tab, and from the drop-down menu, choose “A Plague Tale: Innocence.”
  5. Next, use another drop-down menu to choose the graphics processor you want to use for this program.
  6. Lastly, your Nvidia GPU should show up as High-Performance Nvidia Processor.
  7. Save the changes and turn the computer back on.

For an AMD GPU:

  1. To open the context menu, right-click on the desktop screen.
  2. Now, go to Settings > Radeon > Additional Settings.
  3. Go to Settings > Preferences > Power > Switchable Graphics Application Settings.
  4. Choose A Plague Tale: Innocence from the list of programs that are already on your computer. [If the game isn’t on the list, you can click Add Application and include the game’s exe file.]
  5. Last, go to the Graphics Settings and choose High Performance. Restart the computer.

Stop doing work in the background

There’s a good chance that your system will slow down or get too busy if you have a lot of unnecessary tasks running in the background. Basically, these tasks use up system resources like CPU, RAM, or internet bandwidth, which can make it hard to start a game. If you don’t need to do those third-party tasks, you can try to close them by following the steps below.

  1. To open the Task Manager, press Ctrl + Shift + Esc on the keyboard.
  2. Click on the Processes tab. Make sure to choose each task you want to close by itself.
  3. Then click End Task to get rid of it.
  4. As was said, for each task you want to finish, follow the same steps.
  5. Close the Task Manager window when you’re done and restart your computer.

Perform Disk Cleanup

You should run a disk cleanup process on your computer from time to time to get rid of junk files or temporary files that you don’t need. This method can make the system run better and stop a lot of apps from crashing. To do so:

  1. Click on the Windows icon to open the Start menu.
  2. Here, you can look for “Disk Clean up” and click on the result to open it.
  3. Choose your C: Drive now. [The Windows OS is installed on the C: drive by default.] If you installed Windows somewhere else, choose the same.
  4. Then, choose everything you want to delete from the list, such as downloaded program files, temporary internet files, DirectX shader cache, Windows error reports, delivery optimization files, and more.
  5. Once you’ve chosen, be sure to click OK.
  6. Now, click the Delete Files button and wait for the process to finish.
  7. Last, restart your PC to make the changes take effect.

Run an extra argument from the command line

You should also run a command-line argument on the specific game launcher to forcefully start the A Plague Tale: Innocence game with the required DirectX version. There is a good chance that your system can’t run the game with the DirectX version you have installed. So as to:

  1. Start the client for Steam > Make sure you’re logged in to the account.
  2. Go to LIBRARY > Right-click on the A Plague Tale: Innocence game in the left pane.
  3. Select Properties > Choose GENERAL.
  4. Under Launch Options, type -dx11.
  5. Now, return to the main menu of the launcher and start the game.
  6. If asked, choose the option, and you’re all set.

For Epic Games Launcher:

  1. Open Epic Games Launcher > Go to the bottom left corner and click on Settings.
  2. Go to the bottom of the page and click on the section that says “Manage Games.”
  3. Find “A Plague Tale: Innocence” and then click on it.
  4. Now, check the box next to Additional Command-Line Arguments.
  5. Type -dx11 into the box, then go back and try to start the game again.

Turn off the firewall in Windows

If you’re using the Windows Firewall protection that came with your PC, you should temporarily turn it off and check for the problem again. So as to:

  1. Click “Start” and then type “Firewall.”
  2. Choose Windows Defender Firewall from the list of results from the search.
  3. Now, in the left pane, click Turn Windows Defender Firewall on or off.
  4. Select the Turn off Windows Defender Firewall (not recommended) option for both the Private and Public Network Settings.
  5. When you’re done, click OK to save your changes.
  6. Last, turn your computer back on.

Turn off the protection from viruses

You can also try turning off Windows Defender on your computer to make sure that no antivirus software is stopping the game files from running correctly.

  1. To open the Windows Settings menu, press the Windows and I keys together.
  2. Click on Update and Security > On the left, click Windows Security.
  3. Now, click the button that says “Open Windows Security.”
  4. Go to Protection from viruses and threats > Choose Change settings.
  5. The next step is to just turn off the Real-time protection switch.
  6. If you’re asked, click “Yes” to move forward.
  7. If you have any other antivirus software on your computer, make sure to shut it down.

In Power Options, choose High Performance

Most Windows systems are set to the Balanced Power Mode by default, which is good for both performance and power use. But this mode can sometimes slow down your PC when running programs that need a lot of graphics. Setting the power mode to High Performance is better because it can help the tasks run better. But this mode uses more power or battery juice than usual. So as to:

  1. Click “Start” and then “control panel” to look for it.
  2. Use the search result to open the Control Panel.
  3. Now, go to Hardware and Sound and click on Power Options.
  4. Click on High Performance to select it.
  5. Once you’re done, restart the PC to make the changes take effect.
  6. It might fix the problem with your PC that caused A Plague Tale: Innocence not loading.

Reinstall the Microsoft Visual C++ Runtime

If your Windows computer doesn’t have the latest version of the Microsoft Visual C++ Runtime or the version that’s needed, you may run into a number of problems. So as to:

  1. To open the Start Menu, press the Windows key on your keyboard.
  2. Now, type apps & features to look for something.
  3. Click on Apps & Features in the list of search results.
  4. Click on each Microsoft Visual C++ program one at a time from the list.
  5. Choose each program, then click the Uninstall button.
  6. Follow the instructions on the screen to finish uninstalling.
  7. Next, go to Microsoft’s official website and download the latest version of Microsoft Visual C++ Runtime.
  8. Install it on your computer when you’re done. To change the effects, restart your computer.

Do a clean restart

Some reports say that when the Windows system starts up, multiple programs are already running in the background. So, these services may use up system resources and internet data without your knowledge. Follow the steps below to do a clean boot and turn off any programs that don’t need to start up.

  1. Press the Windows and R keys together to open the Run box.
  2. Now, type msconfig and press Enter to open System Configuration.
  3. Go to the Services tab and tick the box that says “Hide all Microsoft services.”
  4. Click on “Turn off everything,” then click “Apply” and “OK” to save the changes.
  5. Now, click the Startup tab and then click the Open Task Manager button.
  6. From Task Manager, click on the Startup tab.
  7. Make sure to click on the task that has the most effect on startup.
  8. When it’s chosen, click the “Disable” button to turn it off. [Follow the same steps for each program with a bigger impact at the beginning.]
  9. Lastly, you’ll need to restart your computer for the changes to take effect.

Try Disabling Overlay Apps

Some apps come with an extra overlay app that helps streamers or gamers a lot. But these overlay apps can eventually cause problems with how the game files work. This can lead to things like FPS drops, black screens, lags, glitches, and so on. You should try manually turning off the overlay apps before starting the game again to see if the crashing problem has been fixed. To do so:

Turn off the Discord Overlay :

  1. Start up the Discord app. Click on the gear at the bottom of the page.
  2. Choose Overlay from the App Settings menu > Enable the in-game overlay by clicking on it.
  3. Select the Games tab. Choose “Innocence” from “A Plague Tale.”
  4. The last step is to turn off the “Enable in-game overlay” switch.
  5. Make sure to restart your PC for the changes to take effect.

Disable Xbox Game Bar:

  1. To open Windows Settings, press Windows + I.
  2. Click on Games above. Click on Game Bar. Switch off With the Game bar option, you can record game clips, take screenshots, and broadcast them.

Turn off Nvidia GeForce Experience Overlay:

  1. Start the Nvidia GeForce Experience app, then go to Settings.
  2. Click on the “General” tab, then click “Disable” next to “In-Game Overlay.”
  3. Last, restart the PC to make the changes take effect, and then start the game again.
  4. Some other overlay apps, like MSI Afterburner, Rivatuner, RGB software, etc., can also cause problems. You should also shut them off.

Repair Game Files

When games files on a PC are corrupted or missing, it can cause problems with starting the game or with how it runs. To do so:

  1. Start the client for Steam > Select Library.
  2. Right-click “A Plague Tale: Innocence” in the list of games you have installed.
  3. Now, click Properties > Go to Local Files.
  4. Click on Verify Game Files for Integrity.
  5. You will have to wait until the process is done.
  6. Once done, just restart your computer.

For Epic Games Launcher:

  1. Open the Epic Games Launcher and click on Library.
  2. Click on the three dots next to A Plague Tale: Innocence.
  3. When you click on Verify, the game files will be checked.
  4. Wait until the process is done, then start the launcher back up.
  5. It should fix your PC so that A Plague Tale: Innocence doesn’t loading.

Update A Plague Tale: Innocence

If none of those worked, check for an update for A Plague Tale: Innocence. An old version of the game can have bugs or stability problems. So, if you haven’t updated your game in a while, follow the steps below to check for updates and install the latest one.

  1. Start up the Steam client. Click on Library > On the left, click on “A Plague Tale: Innocence.”
  2. It will look for the available update on its own. Make sure to click on Update if there is an update available.
  3. Wait a while for the update to install. When it’s done, close the Steam client.
  4. Last, restart your PC to make the changes take effect and start the game again.

For Epic Games Launcher:

  1. Start the Epic Games Launcher and go to the Library.
  2. Now, click on the three dots icon next to A Plague Tale: Innocence.
  3. Make sure the option to “Automatically update” is turned on.

Guys, that’s it. We think this guide A Plague Tale Innocence not loading helped you out. If you have more questions, you can leave a comment below.